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Frequently Asked Questions

How do I book a reservation?
There are two options for booking your trip: (1) register online with a credit card payment, or (2) call (602) 346-2300 to speak to Mona McDonald who will be happy to assist you.

Do I need a passport?
Yes, a passport with an expiration date at least six months after the return date is necessary.

What is the reservation deadline for group rates (the latest I can book)?
October 29 is the group deadline. After October 29, passengers will pay the regular booking price on day of payment.

Who can book a reservation?
In most cases, the person paying must book the reservation must approve the transaction.

What are my payment options? 
Check and credit card; online registration requires credit card payment.

Will my credit card be automatically charged for any payment?
No, only those payments which you consent to.

I am traveling alone and I would like a roommate. How does that process work?
Call Mona at (602) 346-2300 to request a roommate. You’ll be placed on the “roommate wait list” and called when someone else requests a roommate.

Can I book through another travel provider?
All travel arrangements are made through Pursue Life and CruisesInc.

If I make a reservation and find that I cannot go, what is the cancellation process?
It is recommended that you purchase trip protection insurance within 20 days of your deposit and follow the instructions from the insurance company. For trip protection, contact service@missionsafe.com or call 800-682-3461 and reference Pursue Life for personalized service, quoting and enrollment. Click here to read frequently asked questions.

Are there baggage limitations?
Yes, each airline has a baggage policy. If needed, you will be asked to pack project supplies.

What are the physical requirements
Due to the nature of the mission work on the islands, all participants must be mobile without requiring the assistance of another person.

What else should I know? 
Participants will be asked to sign a release giving Pursue Life Ministry and Arizona Disaster Relief permission to use photos and videos captured on the trip.

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1779 N. Alvernon Way  •  Tucson, AZ 85712  •  (800) 678-0648

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